What are my payment options?
WeddingBandsWorld.com accepts Visa, MasterCard, American Express, and Discover. WeddingBandsWorld.com also supports checkout with Google as well as Paypal. All prices are in US funds. Orders may be made via our web site or by phone at 1-212-302-0023.

What kind of guarantee do you offer?
WeddingBandsWorld.com wishes you to be satisfied with every purchase but we know that sometimes this is not the case. If you are not completely satisfied, you can return any order (except custom orders) for refund or exchange within 30 days of the date of shipment. Please read 30-day Money Back Guarantee for more information.

How do I know my transaction is secure?
You can shop with confidence and security with the Secure Socket Layers (SSL) 128-bit Encryption standard. SSL provides you with the freedom to shop online without the fear that your credit card information is being stolen. Our privacy policies are strict and adhered to at all time. You can be assured any and all information submitted to our site remains confidential forever. WeddingBandsWorld.com never shares any customer information with any other parties. WeddingBandsWorld.com also passes set of daily security scans by McAfee Secure that helps address your security concerns like hackers, adware, spyware, browser exploits, spammers, phishing attacks and online scams.

Do you charge Sales Tax on your products?
Currently, Sales Tax is only charged within the state of New York. All other states do not pay sales tax.

Do you ship international orders?
All International orders, or orders using International Credit Cards must be verified with the bank prior to shipping. Please allow 2-5 Business days to verify all billing information. You will be contacted if the information cannot be verified, and you may be asked to do a wire transfer. All verifications are for your security, and we appreciate your patience in processing your information. WeddingBandsWorld.com is not responsble for VAT, duties or any other taxes the customer can incur upon delivery. 

How will I know if my order has been shipped or not?
As soon as your item has been shipped out from our warehouse you will receive an e-mail from WeddingBandsWorld.com In this shipping confirmation e-mail you will find your tracking number . You can also check your order status and/or tracking number by logining to your account.

I put the wrong shipping address, or made a mistake on my order, can you change it?
After you received your order confirmation e-mail and you noticed you have made a mistake with your order, please call us at 1-212-302-0023 or send email to info@weddingbandsworld.com . Your order will be changed and you will receive new order confirmation.

How long will it take for me to get my ring once I order it?
We promise to make every effort to get your ring is shipped the next business day.However, certain sizes, materials, and handmade wedding bands require more than a day working to manufacture. When planning your order we suggest planning for this manufacture time, along with the shipping time, which you can choose from our many options.

Are shipping charges refunded?
We refund shipping charges only when;
• the courier loses the package
• broken or defective merchandise is shipped from our warehouse
• We ship out an incorrect item
• merchandise is damaged during shipment.

Do you accommodate customers with expedited shipping?
Yes. We definitely provide expedited shipping choices, such as, Overnight & 2nd and  Day Air service for an extra charge. While checking out, you can choose from the Shipping options.

Do you have an actual store I can come visit?
We do not have a store but we have a showroom in Diamond District of New York where you can see samples and try on. You can also see production process (By Appointment Only)
Hours : Mon – Fri 10am to 6pm. Please make an appointment for Saturday and Sunday.
Address : 62 West 47th Street #204A NY, NY 10036     T:1-212 302 0023

Do you design the jewelry?
Yes, we design and manufacture. We are located right in the heart of the Diamond district in New York City so we are always up to date with the latest jewelry trends.

Do you make custom orders?
Yes we do. Upload a photo or scan a copy of that special jewelry item to your computer then send us by email to info@weddingbandsworld.com . We will respond in 24 Hours.

Do you offer wholesale?
If you are interested in becoming a wholesale buyer please call us at 1-212-302-0023 or email to info@wb-24.com. Our Wholesale Team will respond in 24 Hours.

How can I get a coupon?
Sign up on for our E-mail Newsletter and keep updated on special sales only available through our newsletter. Every time we have a new sale you will receive an e-mail newsletter with a new coupon code.

I know my ring size in other international measurements. How can I find out how to convert it to American measurements?
We have a helpful International Sizing Chart to help convert your measurement to our American measurement.Please click here to see Conversion for International Ring Sizes.

How do I find my ring size?
Having trouble trying to figure out what your ring size is? Take a look at our Ring Sizer for more help.

If I order my ring and it does not fit me can I get it resized?
If the wedding ring you ordered does not fit your finger size, you can return it once within Thirty (30) days from the date shipped to be sized or exchanged for the proper size. Just specify your correct finger size. You will be charged for shipping , resizing Is free.Click here to see details.

Do you sell gold plated products ?
No, We DO NOT sell any plated product. All our collection is 14K Solid Gold, 18K Solid Gold, 950 Platinum or 950 Palladium.

Do you have any hollow Ring?
We DO NOT have any hollow products.